Delivery Operations Manager-E commerce / Logistics

Minimum 6 yrs Experience as Delivery Operations - Last Mile Ops -E commerce / Logistics

6 - 12years Bengaluru / Bangalore ,Mumbai ,Mumbai City ,Navi Mumbai ,Pune ,Hyderabad / Secunderabad ,Delhi ,Delhi / NCR

Not Disclosed

Skill : Operation

Job Description :

Delivery Operations Manager-E commerce / Logistics

 

E Commerce / Logistics –Delivery Operations Manager- Last Mile Ops

 

Job Summary

Must be a B.Tech from Top-Tier with

Minimum 6 yrs Experience as Delivery Operations - Last Mile Ops-E-commerce / Logistics

 

minimum of 6 years of experience in Operations in any Logistics/Supply Chain/E-Commerce company. Prior leadership experience (experience in managing blue collared employees is a bonus)

 

 Job Details

Location

Mumbai ,Mumbai

Navi Mumbai,Navi Mumbai

Thane,Thane

Pune, Pune 

Bengaluru, Bangalore Urban 

Hyderabad, Telangana 

Delhi, West Delhi 

 

Shift Timings

4:00 am - 2:00 pm (day shift) | for Male Candidates only

Weekly Working Days-6 Days

 

Salary & Compensation

Salary Offered

?8.0 Lac to ?14.0 Lac (annually)

Incentives

PF & ESIC<!--[if gte vml 1]> <![endif]-->

Reimbursements

Travel Reimbursements<!--[if gte vml 1]><![endif]-->

On Actuals

Incentives Structure

 

Selection Criteria

 

Education

  • <!--[if gte vml 1]><![endif]-->Bachelor of Technology (B.Tech)/Bachelor of Engineering (B.E.) mandatory

 

Experience

<!--[if gte vml 1]><![endif]-->          Minimum 6 yrs Experience as Delivery Operations-Last Mile Ops -E commerce / Logistics

                  Minimum 6 yrs Experience as E Commerce / Logistics -Operations Manager- Delivery operations

 

  •          Candidates must have Last Mile Ops experience in Amazon/Flipkart/Go Javas/ Ecom Express/ Delhivery, Fedex/ Bluedart/ DHL/ DTDC companies
  •  
  •          Minimum 6 yrs of experience as Operations Executive in E-commerce or Logistics / Courier / Transportation mandatory
  •       Must be a B.Tech from Top-Tier with
  • Minimum 6 years of experience in Operations in any Logistics/Supply Chain/E-Commerce company. Prior leadership experience (experience in managing blue collared employees is a bonus)
  • <!--[if gte vml 1]><![endif]-->Experience of handling delivery operations

Age

  • <!--[if gte vml 1]><![endif]-->24 - 35 yrs

Gender

  •  Male mandatory

Communication

  • Fluent Hindi skills - Ability to Speak, Write & Read
  • <!--[if gte vml 1]><![endif]-->Fluent English skills - Ability to Speak, Write & Read

Documents

  • <!--[if gte vml 1]><![endif]-->Joining and Relieving Letters
  • <!--[if gte vml 1]><![endif]-->Marksheets and Degree
  • <!--[if gte vml 1]><![endif]-->Salary Slips
  • <!--[if gte vml 1]><![endif]-->Aadhar Card
  • <!--[if gte vml 1]><![endif]-->Photos
  • <!--[if gte vml 1]><![endif]-->Pan Card

Skills

 

 

Job Description

            Customer Experience:

            Ensure adherence to the Service Level Agreements as informed to the customer

            Work towards continuous improvement for serving all customers within the stated service delivery times across the city

            Liaison with customer relationship team to ensure seamless customer experience

            Manpower Management:

            Lead a very large fleet of delivery executives across areas through a 4 tier team of Managers and Team Leads (TLs) and warrant an efficient and healthy work environment 

            Manage the onboarding and training activities for TLs and Delivery Executives and ensure that they follow the required guidelines while performing different tasks

            Ensure prompt responses to queries /concerns raised by the TLs and Delivery Executives thereby clearing doubts/ apprehensions if any

            Monitor the performance metrics of different reporting teams and take necessary actions to improve the same

            Process and compliance:

            Help build and implement SOPs. Manage workflow and day to day operations

            Ensure compliance in hub operations and logistics in all areas

            Execute plans for ensuring availability of adequate fleet and/or building the fleet and infrastructure to meet the Supply-demand

            Strategize and Execute central initiatives as well as contribute with ideas for effectively scaling up the operations in your city

            Explore opportunities for reducing the overall Cost Per Delivery

            Special Projects - Manage/ Contribute to Special projects such as launching new cities, building new supply chain etc.

 

Contact Person –Rahul- 9920624568 / 9936572548


Thanks
Team Hr 
Rainbow Jobs 

 

Other Details :
Department: Supply Chain / Purchase / Inventory
Industry : Recruitment/Staffing/RPO
Roles : Delivery Head ,Operations ,Operations Manager

Recruiter Details :
Company Name : Rainbow Manpower Pvt Ltd
Company Description : We Are Rainbow Jobs Consultant, We Provide Jobs in Top Corporate Houses, our organization is Jobs Recruitment Service Provider, & we provide Jobs Consultancy Service in Pan India
Email : rainbowjobsconsultant@gmail.com

Posted by: 03-02-2019