Customer Advocacy & Reference Program Manager

About this role

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business

Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com . Role Summary The Customer Advocacy & Reference Program Manager is responsible for owning and operating the global customer advocacy and reference program, from intake and sourcing through content development, activation, and measurement

This role is accountable for the quality, credibility, consistency, and business impact of all customer advocacy outputs that support sales motions, campaigns, PR, and strategic initiatives across the business. \n What You Will Do Own the global customer advocacy and reference program Define and own the global vision, strategy, and operating model for customer advocacy and references, aligned to

Apply for this role on Sophos’s official careers site.