Customer Operations Senior Finance Team Lead (US)

About this role

Job ID: J-00333882 Introduction to the role At ASML we ensure that our people, processes and information systems enable us to achieve growth and meet our ambitious business objectives. This role supports accounts receivable, collections, quote creation and order management execution and control, with a global focus on ABS Customer Operations processes.​ Role and responsibilities The Accounts Receivable & Service Operations Team Lead is responsible for end‑to‑end oversight of U.S. Accounts Receivable (AR), collections performance, and customer service (CS) operations support

This role bridges financial stewardship with operational execution—ensuring high‑quality customer interactions, accurate invoicing, efficient payment cycles, and seamless coordination between Service, Sales, and Customer Operations. Accounts Receivable & Collections Leader: Oversee AR and collections activities to ensure timely cash application and reduction of overdue receivables. Monitor and drive key performance indicators (DSO, aging, overdue trends, bad debt)

Guide the team in resolving invoicing, accounting, tax, or credit issues impacting customer payments. Lead escalations and coordinate cross‑functionally with Service, Sales Control, Account Teams, and Customer Operations managers. Service Operations Leader: Oversee service-related operational processes including service contract, spare parts & labor, Vendor Sales, and a customer portal tool

Bridge process gaps within Customer Operations and between multiple stakeholders. Ensure timely, accurate, and compliant service invoicing and documentation. Process Governance & Continuous Improvement: Implement standardized procedures and internal controls across AR, collections, and customer service operations

Partner with global stakeholders on E2E Market-to-Cash and Quote-to-Cash improvements. Drive automation initiatives using SAP ECC and SAP S/4 HANA, dispute management tools, RPA, portals and macros. Identify and remove process bottlene

Apply for this role on ASML’s official careers site.