Field Service Engineer

About this role

<h1><b><b><b>Job Description Summary</b></b></b></h1>Responsible for Critical Care Solution portfolio systems such as, Ultrasound, Anesthesia system monitoring solutions, Diagnostics Cardiology and other PCS equipment's' installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards. The position is based in the Northern & South eastern Suburbs, with travel as required.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Job Description</b></h1><h2><span>Activities & Responsibilities</span></h2><ul><li>Install and configure a range of medical equipment, focusing on modality.</li><li>Conduct testing and calibration to ensure optimal performance.</li><li>Train healthcare staff on operation and basic troubleshooting.</li><li>Perform preventive maintenance and corrective operations of moderate complexity.</li><li>Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics.</li><li>Apply and coach to ensure EHS and compliance standards are met.</li><li>Leverage customer knowledge to assist with contract and on-demand revenue growth.</li><li>Escalate complex problems to experienced peers.</li><li>Lead communications with customers and serve as escalation point for concerns, including installations.</li><li>Equipment diagnostics and troubleshooting</li></ul><p></p><p></p><h2><span>Technical Knowledge & Hard Skills</span></h2><ul><li>Successfully completed ECT program or foundational experience in a similar role.</li><li>Proficient in ultrasound modality; developing knowledge in another.</li><li>EHS champion with strong compliance mindset.</li><li>Knowledge of Lean & Continuous Improvement principles.</li><li>In-depth knowledge of all processes and tools related to the role.</li><li>Trained and updated in all mandatory trainings.</li><li>Strong written and verb

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