Sr. Field Application Engineering

About this role

Job ID: J-00338215 Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with program and other sectors, customers at management level. Balances different performance aspects and guides customer to best solution, overseeing potential consequences beyond own field of expertise

Requirements MSc or Phd (Phd is a plus but not required) in technical fields with substantial relevant industry experience. Relevant experience in an IC manufacturing environment, or research institute with a strong emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development. Proven ability to perform in a fast paced and ambiguous environment while always maintaining focus on customer goals and relationships

Proven track record leading a technical team in bringing complex issues to successful resolution. Experience in customer (support) role. Strong motivational skills and stakeholder management, and high influence in multidisciplinary environment

Competence knowledge covering broad range (target, metrology, control, throughput). Thorough understanding of customer situation and limitations. Responsibilities Escalation support Acts as a coach for most critical escalations providing insights and investigation direction as well as new analysis methodology

New product / service development Identifies new solutions or improvements for existing products and products under development and drives them through the processes in ASML to enable implementation. Identifies opportunities and initiates new value-added services. New product / service roll out Ensures the quality of the beta tests and rollout of new products and services including knowledge transfer material

Node solution definition Defines and executes work across competences to identify and drive the right solutions. Translates and lands customer req

Apply for this role on ASML’s official careers site.