Stage Experience Manager, Stores

About this role

Stage Experience Manager, Stores Published on 04.24.2026 Sephora Retail Reference: 287561 Add to favorites Open Share Place of employment : North York, Canada Contrat type : Permanent Job Work mode : Full Time Apply POSITION PROFILE Position Stage Experience Manager, Stores Profile At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees

Job ID: 287561 Store Name/Number: ON-Yorkdale (0502) Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy As the Client Experience Manager at Sephora, you will oversee the success of our sales floor, or as we call it, our "Stage". This role focuses on coaching and development, driving your team to perform at their best while prioritizing the client experience. Leading a team of Stage Experience Leads and Beauty Advisors, you will directly influence store performance by training your team to effectively utilize Sephora’s selling model and inspiring them to exceed company goals

The Client Experience Manager reports to the Store Director and collaborates with the Store Operations & Talent Manager and Beauty Services Manager. What you’ll be doing as a Client Experience Manager at Sephora – Training & Development. Execute training for all new and existing Beauty Advisors

Facilitate orientation & our selling model training sessions whenever possible. Passionate about Clients. Respond promptly to all client feedback, addressing issues and comments from Sephora’s client feedback tool (Medallia), the service hotline, or direct client interactions

Regularly serve as

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