Service Coordinator - Full time Temporary

About this role

Company: Finning Canada Number of Openings: 2 Worker Type: Temporary (Fixed Term) Position Overview: Are you a detail-driven multitasker who thrives in a fast-paced, service-focused environment? As a Service Coordinator, you’ll be the central hub of our service operations—ensuring that every repair job runs smoothly from start to finish. You’ll coordinate work orders, manage documentation, support technicians and planners, and keep customers informed every step of the way. If you’re passionate about organization, communication, and making things happen behind the scenes, this is your opportunity to play a vital role in delivering exceptional service at Finning! Please note this role is Temporary - we anticipate approx 12 months and working a 7 x 7 shift

Job Description: Verify service request details, confirm credit approval, apply marketing programs, and review service history. Open work orders, and ensure alignment with scope, budget, and schedule. Maintain accurate records in Case and other systems to ensure traceability and audit readiness

Assist Repair Planners and Service Supervisors during repair execution, ensuring real-time updates in Case, SWIP Tool, and M3. Complete work order adjustments, SG&A forms, warranty and goodwill documentation, and escalate risks as needed. Schedule and participate in Pre, Mid, and Post job meetings, capturing action items and updating commitment dates

Arrange transportation, hotshots, and third-party contractor services, including documentation and procurement requests. Coordinate site-specific training and access requirements for technicians. Ensure all documentation is complete and accurate, initiate closure activities, and support invoicing and warranty claim processes

Proactively update internal and external stakeholders on job status and support inquiries related to service, warranty, and production. Provide backup support to Planners and Controllers as needed and participate in scheduling and SWIP meetings. Qualificat

Apply for this role on Finning’s official careers site.